1. Introduction

Welcome to Pico Studio Skin Clinic.

These Terms of Service govern your use of our website and describe the terms and conditions that apply when accessing our online content, requesting appointments, and interacting with our clinic.

By accessing our website or submitting information through our online platforms, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of our website.

2. Website Information and Medical Disclaimer

The information provided on the Pico Studio Skin Clinic website is intended for general educational and informational purposes only.

Website content is not intended to replace professional medical advice, diagnosis, or treatment from a qualified healthcare provider. Information regarding treatments, procedures, expected outcomes, and recovery times is general in nature and may not apply to every individual.

A consultation with a qualified healthcare provider is required to determine whether a treatment is appropriate for you.

Do not use information provided on this website as a substitute for seeking medical advice regarding a health concern.

If you are experiencing a medical emergency, please contact emergency services or seek immediate medical attention.

3. No Patient-Provider Relationship

Accessing this website, submitting a request, or communicating with Pico Studio Skin Clinic electronically does not create a patient-provider relationship.

A patient-provider relationship is established only after a formal appointment has been scheduled and accepted by the clinic, and appropriate clinical assessment and consent processes have taken place.

4. Appointment Requests

Appointments may be requested through our website or by contacting our clinic directly. Submitting an appointment request does not guarantee availability or confirm an appointment.

Appointments are confirmed only after communication with our clinic team and confirmation of a scheduled appointment time.

Patients are responsible for providing accurate and complete information during the booking process.

5. Patient Responsibilities

To help us provide safe and effective care, patients agree to:

• Provide accurate and complete medical information

• Complete required intake forms before their appointment

• Inform the clinic of any changes to their health history, medications, allergies, or relevant medical conditions

• Follow pre-treatment and post-treatment instructions provided by the clinical team

• Attend appointments as scheduled or provide appropriate notice if changes are required

Failure to provide accurate information may affect treatment suitability, safety, and outcomes.

6. Treatment Information and Results

Pico Studio Skin Clinic provides personalized medical aesthetic treatments based on individual patient goals, skin concerns, and clinical assessment.

Treatment outcomes vary between individuals and cannot be guaranteed.

Factors that may influence results include, but are not limited to:

• Individual skin characteristics

• Age

• Lifestyle factors

• Medical history

• Treatment adherence

• Number of treatments required

• Natural healing response

Before beginning treatment, patients will have the opportunity to discuss expected outcomes, potential risks, and treatment alternatives with their healthcare provider.

7. Pricing and Payments

Treatment pricing and package details are subject to change. All prices are communicated prior to treatment.

Payments are accepted in person at the clinic by debit or credit card and are processed securely through Square. Treatment packages and individual services are subject to the payment terms outlined in the clinic's Appointment and Financial Policies.

8. Treatment Packages

Treatment packages may include multiple treatment sessions purchased together at a package rate. Package eligibility, treatment timelines, and usage requirements will be discussed at the time of purchase.

Packages are intended for the individual patient for whom they were purchased and may not be transferred unless approved by the clinic.

Unused treatment sessions may be subject to expiration terms communicated at the time of purchase.

9. Appointment Changes, Cancellations, and Missed Appointments

Patients are expected to provide adequate notice if they need to cancel or reschedule an appointment. Our Appointment and Financial Policies outline cancellation requirements, late arrival procedures, and applicable fees.

Pico Studio Skin Clinic reserves the right to require deposits for future appointments for patients with a history of missed appointments or late cancellations.

10. Website Content and Intellectual Property

All content on this website, including text, images, graphics, logos, branding, and other materials, is the property of Pico Studio Skin Clinic unless otherwise stated.

Website content may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from the clinic.

11. Third-Party Services and Links

Our website may contain links or references to third-party services.

These third-party websites are provided for convenience only. Pico Studio Skin Clinic does not control and is not responsible for the content, privacy practices, or services provided by external websites.

Use of third-party websites is subject to their own terms and policies.

12. Website Availability

We make reasonable efforts to ensure that our website information is accurate and available; however, we do not guarantee that the website will always be uninterrupted, error-free, or current.

We reserve the right to update, modify, or remove website content at any time without notice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Pico Studio Skin Clinic is not responsible for damages resulting from:

• Reliance on general website information

• Website interruptions or technical issues

• Unauthorized access beyond our reasonable security measures

• Third-party websites or services

Nothing in these Terms of Service limits our responsibilities as healthcare providers under applicable professional and legal obligations.

14. Privacy

Your privacy is important to us. The collection, use, and protection of your personal information and personal health information are governed by our privacy policy.

By using our website or communicating with our clinic, you acknowledge that you have reviewed our Privacy Policy.

15. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes arising from these Terms of Service will be subject to the applicable courts and laws of Ontario.

16. Changes to These Terms

Pico Studio Skin Clinic may update these Terms of Service periodically to reflect changes to our services, policies, or legal requirements.

The most current version will be posted on our website with the effective date indicated.

Thank you for choosing Pico Studio Skin Clinic.

We are committed to providing safe, personalized, and exceptional care.